Frequently Asked Questions
Below is a list of searchable Frequently Asked Questions in five categories.
Frequently asked questions
Sponsorship
If I do not raise all the sponsorship I expected, am I responsible for paying the balance?
No we only expect you to pay in what you raised (although we suggest a minimum of £50.00)
How long will it be before the charity receives their sponsorship money?
We want to send out interim payments quickly but are dependent on walkers pledging funds on JustGiving.
Are we allowed to walk for a charity that is not registered?
Yes - when registering just enter the name of the charity and their registration number if known.
To whom should cheques be payable and where should they be sent?
Sponsorship pledges can only be made using JustGiving, or you can donate at any time using the DONATE tab
Does the charity I walk for have to be local?
No - you can nominate any charity or charitable organisation you choose.
Can I change the charity I am walking for?
Yes – you or your group leader can log into their Active Networks account and change the details.
Is there a minimum sponsorship pledge?
No but suggest a target is £50.00.
How much sponsorship was raised for the 2019 walk?
The total raised last year was £85,000.00
Do I have to use JustGiving for my pledged sponsorship?
Yes - we have found participants raise far more sponsorship using JustGiving from their supporters, friends, and family, and using sponsorship sheets would require unacceptable close contact rather than social distancing
Where can I get instructions on using JustGiving?
Click on the SPONSORSHIP tab under the WALKER AREA tab
Why does sponsorship have to go to Rotary Club of Romsey Test?
So that we can amalgamate all sources for the same charity, claim and add Gift Aid and send to the charity quickly.
Why is there a deduction from the sponsoship I have raised?
Rotary deducts 10% which funds the charitable giving of the club
Walk Arrangements
Can I pledge to walk any distance?
Yes you just need to select the distance you wish to pledge to as you register
Can I carry out my pledge in a group?
You must following the Government advice on Social Distancing prevailing at the time
When can I carry out my pledged walk?
As soon as you have registered or at any time so we collect sponsorship and make quick payments to chosen charities
Are there any age limits for registering?
No any age can pledge and walk according to their ability
Where can I carry out my pledge?
You can do it at home indoors or your or a nearby garden or park subject to current social distancing rules
Do I have to complete my pledge in a day or certain time?
No you can do it when it suits you or you feel able to complete
Can a charity promote and enter a team?
Yes - Especially now they are in need or extra funds
Registration Changes
If I am unable to do or complete a walk after paying my registration fee is it refundable?
Sorry no, registration fees cover the fixed costs of the walk which cannot be reduced if walkers drop out after registration.
One of our team has dropped out but we have a replacement - is that OK?
Yes – you can log into their Active Networks account and change the details.
Since registering I have changed my pledged distance - is that possible?
Yes – you or your group leader can log into their Active Networks account and change the details.
How do I register?
Click on the TAKE PART tab then the REGISTER tab
Can I create and enter a team?
Yes see the TAKE PART tab
Miscellaneous
How do I contact the walk registrar or treasurer?
You can email the walk registrar or treasurer by selecting "walkers area - contact" menu item on the home page.
Do I need to prove or validate that I have completed the distance I registered for ?
There is no requirement to send confirmation to us that you have completed the challenge.
Will I get a medal when I have completed my pledge?
Yes - We will post to you once you have emailed the registrar that you have completed your pledge and any funds have been made to Rotary Club of Romsey Test Trust Fund through JustGiving
Why is this a virtual event this year?
Because of the ongoing Goverment restrictions to overcome the current Covid 19 epidemic
Registering Online
Whats 'Signing Terms & Conditions Waiver Link' on confirmation email for?
All walkers must agree the Active Networks and Walk the Test another Way terms and conditions.
Whats 'Claiming Your Registration' link of the confirmation email for?
If you were registered by another walker/leader and, you want to edit the details of your own registration e.g. changing distance, then you need to click the link on your confirmation email to register with Active Networks so you can then log in and make the changes.
How do I log back into ActiveNetworks to edit my registration?
If you were registered by another walker/leader and, you want to edit the details of your own registration e.g. changing distance,then you first need to claim your registration. Just click the link on your confirmation email to register with ActiveNetworks so you can then log in and make the changes
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Click Sign In in the upper right-hand corner -
once signed in then Hover over your name in the upper right-hand corner to access the drop down menu - including 'My Events'.
Problems is entering data into Active Registration forms
If your problems is understanding what is needed in each of the fields then please see the Step By Step Guide.
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Delete your Browser History - this link will tell you how -
Delete you Autocomplete entries - this link will tell you how
Can children participate?
Yes but under 18's must be registered by their parent or guardian
Why is there a registration fee?
The registration fees only cover the cost of the event ie software licences, medals and postage.
Do I have to live locally?
No - You can live anywhere and participate