Frequently Asked Questions

Below is a list of searchable Frequently Asked Questions in five categories. 

Frequently asked questions

Sponsorship

If I do not raise all the sponsorship I expected, am I responsible for paying the balance?


No we only expect you to pay in what you raised (although we suggest a minimum of £50.00)




How long will it be before the charity receives their sponsorship money?


We want to send out interim payments quickly but are dependent on walkers pledging funds on JustGiving.




Are we allowed to walk for a charity that is not registered?


Yes - when registering just enter the name of the charity and their registration number if known.




To whom should cheques be payable and where should they be sent?


Sponsorship pledges can only be made using JustGiving, or you can donate at any time using the DONATE tab




Does the charity I walk for have to be local?


No - you can nominate any charity or charitable organisation you choose.




Can I change the charity I am walking for?


Yes – you or your group leader can log into their Active Networks account and change the details.




Is there a minimum sponsorship pledge?


No but suggest a target is £50.00.




How much sponsorship was raised for the 2019 walk?


The total raised last year was £85,000.00




Do I have to use JustGiving for my pledged sponsorship?


Yes - we have found participants raise far more sponsorship using JustGiving from their supporters, friends, and family, and using sponsorship sheets would require unacceptable close contact rather than social distancing




Where can I get instructions on using JustGiving?


Click on the SPONSORSHIP tab under the WALKER AREA tab




Why does sponsorship have to go to Rotary Club of Romsey Test?


So that we can amalgamate all sources for the same charity, claim and add Gift Aid and send to the charity quickly.




Why is there a deduction from the sponsoship I have raised?


Rotary deducts 10% which funds the charitable giving of the club





Walk Arrangements

Can I pledge to walk any distance?


Yes you just need to select the distance you wish to pledge to as you register




Can I carry out my pledge in a group?


You must following the Government advice on Social Distancing prevailing at the time




When can I carry out my pledged walk?


As soon as you have registered or at any time so we collect sponsorship and make quick payments to chosen charities




Are there any age limits for registering?


No any age can pledge and walk according to their ability




Where can I carry out my pledge?


You can do it at home indoors or your or a nearby garden or park subject to current social distancing rules




Do I have to complete my pledge in a day or certain time?


No you can do it when it suits you or you feel able to complete




Can a charity promote and enter a team?


Yes - Especially now they are in need or extra funds





Registration Changes

If I am unable to do or complete a walk after paying my registration fee is it refundable?


Sorry no, registration fees cover the fixed costs of the walk which cannot be reduced if walkers drop out after registration.




One of our team has dropped out but we have a replacement - is that OK?


Yes – you can log into their Active Networks account and change the details.




Since registering I have changed my pledged distance - is that possible?


Yes – you or your group leader can log into their Active Networks account and change the details.




How do I register?


Click on the TAKE PART tab then the REGISTER tab




Can I create and enter a team?


Yes see the TAKE PART tab





Miscellaneous

How do I contact the walk registrar or treasurer?


You can email the walk registrar or treasurer by selecting "walkers area - contact" menu item on the home page.




Do I need to prove or validate that I have completed the distance I registered for ?


There is no requirement to send confirmation to us that you have completed the challenge. When you have completed your distance and fundraising sooner, please email the registrar at registrar@walkthetestway.org.uk or advise by logging on to your account on Active.com. This will enable us to forward the much needed funds to your chosen charity sooner.




Will I get a medal when I have completed my pledge?


Yes - We will post to you once you have emailed the registrar that you have completed your pledge and any funds have been made to Rotary Club of Romsey Test Trust Fund through JustGiving




Why is this a virtual event this year?


Because of the ongoing Goverment restrictions to overcome the current Covid 19 epidemic





Registering Online

Whats 'Signing Terms & Conditions Waiver Link' on confirmation email for?


All walkers must agree the Active Networks and Walk the Test another Way terms and conditions. If you registered online yourself you will have signed the two waivers - Active Networks and The Walk the Test another Way Terms and Conditions. If you were registered by another walker, they cannot sign the wavers on your behalf and you must do this yourslelf by clicking the link on your confirmation email. If you are the parent /guardian who registered an Under 18, you will have signed the waiver when you regsisred them for the walk.




Whats 'Claiming Your Registration' link of the confirmation email for?


If you were registered by another walker/leader and, you want to edit the details of your own registration e.g. changing distance, then you need to click the link on your confirmation email to register with Active Networks so you can then log in and make the changes.




How do I log back into ActiveNetworks to edit my registration?


If you were registered by another walker/leader and, you want to edit the details of your own registration e.g. changing distance,then you first need to claim your registration. Just click the link on your confirmation email to register with ActiveNetworks so you can then log in and make the changes If you have already claimed your registration and have an account then simply click the Active.com link and log-in to your account.

  • Click Sign In in the upper right-hand corner
  • once signed in then Hover over your name in the upper right-hand corner to access the drop down menu - including 'My Events'.




Problems is entering data into Active Registration forms


If your problems is understanding what is needed in each of the fields then please see the Step By Step Guide. A small number of users have experienced editing problems when entering data into Active forms. If you do have problems we suggest the following steps:

Also please see the Step By Step Guide to registering. If you still have problems then please email the registrar and we will try to help.




Can children participate?


Yes but under 18's must be registered by their parent or guardian




Why is there a registration fee?


The registration fees only cover the cost of the event ie software licences, medals and postage.




Do I have to live locally?


No - You can live anywhere and participate





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Rotary Club of Romsey Test Trust Fund is  Registered Charity No. 1029525

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